User Manual

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Safety Instruction

Important instructions to read

ViewGuide
Important Instructions to Read
Safety Note

All our port terminals are operations areas, which are designated as safety areas. All individuals being granted gate pass to access any of the Ops area required to comply with port safety and security procedures.

  • Safety helmet.
  • Safety hard shoes.
  • Safety vest.
  • You must adhere to driving speed limit (30km) and all traffic procedures in the port.
  • This gate pass must be carried and presented to authorities when asked for.
  • Smoking in non-smoking areas (incl. vessels) is prohibited.
  • You must leave the place immediately when you hear an emergency bell and proceed to the evacuation point.
  • Fishing is prohibited in the port area.
  • No access is allowed to unauthorized areas.
  • Port emergency no: 22222
  • Please report immediately when you have a doubt or incident.
  • We are pleased with your visit, your safety is our concern.
Frequently Asked Questions

Go to the registration page and fill in the required company and admin user details. Once approved, your company will be active in the system.

Both the company admin and registered users can apply for a Gate Pass for themselves or others within the company.

Yes. If the Safety Induction certificate is not valid or missing, the user must upload it before proceeding.

No. If the system confirms that your Safety Induction certificate is valid, the payment step will be skipped.

You will receive an email with the reason for rejection. You can update the required information and reapply.

Yes. Admin users can submit Gate Pass requests for multiple users individually from their dashboard.

Supported formats include PDF, JPG, and PNG. File size limits may apply.

You will receive an email notification once your Gate Pass is approved and ready for printing.
QuickStartGuide
  1. Company Registration
    Register your company and create the first admin user.
  2. Add Users & Vehicles
    Admin adds company users and optional vehicle details.
  3. Apply for Gate Pass
    User or admin applies for gate pass by selecting date, purpose, and uploading documents.
  4. Payment (if required)
    Make payment in the gate office if required.
  5. Gate Pass Review
    Gate Pass team reviews and approves or rejects the application.
  6. Gate Pass Approval & Print
    Gate team does final verification and prints the gate pass.
Need More Help
Email Support

Gatepass@salalahport.com

Contact Us
Phone Support

23220443

Available Hours